Privacy statement of “IDA Valencia”

The website “idavalencia.com” processes personal data. We respect your privacy and our goal is to use your personal data carefully and safely within the limits established by law. In this Privacy Statement, we explain who we are and for what purpose we process your personal data, how you can exercise your privacy rights and other information that may interest you.

We have done our best to ensure that all information is clear and legible, but if you have any questions about our use of your personal data after reading this Privacy Statement, you can of course contact us. In this Privacy Statement, we also tell you how you can do this.

In it, we explain how we use cookies and similar technologies.

Finally, we would like to underline the fact that the features of our services change and, therefore, so does our Privacy Statement. We recommend that you consult it regularly to check if there has been any modification and, in this way, always know what your position is. At the end of this Privacy Statement, you can review the date it was last modified. In the event of major modifications, we will inform you by email or notify you on our home page.

About us

The owner of the “idavalencia” project is:

OMF Consultoría Deportiva 2017, SL
B44525418
Salvador Allende, 7, 2º
12600 – Vall de Uxó

What personal data does idavalencia collect from you?

idavalencia collects several categories of personal data:

Personal and contact information (for example, name, shipping and billing address, email address, telephone number)
Company details (for example, postal address, tax identifier and Chamber of Commerce number)
Account details (for example username and password)
Purchase data (for example, date of purchase and type of product)
Information about the device (for example, IP address, language and browser settings, time zone, screen resolution and operating system)
Interaction data, including images (for example, your contact with our customer service or written correspondence and, for example, images you have uploaded to help us with service requests)
When you make a purchase, we will also ask you to provide us with your payment details. This personal data is collected and processed directly by one of our payment providers. These external companies are responsible for the processing of payment data within the limits established by law.

We receive the categories of personal data that we have described above directly from you.

 

Personal data provided directly by and about you

For example:

Personal data that you provide when creating an account or registering a product and other information that you enter or provide when using our website
Personal data you provide when purchasing a product
Personal data that you provide as a result of browsing our website
Personal data you provide when filling out our paper form at an event
Personal data that you provide, among other things, as part of service requests, correspondence, suggestions you send, requests for help (Questions and Answers), dispute resolution and similar matters.

 

Personal data we receive from third parties

We may receive additional personal data, for example, through social media platforms or third-party services, to the extent permitted by law. Limits set by law may require, for example, your consent in advance.

When you communicate or interact with us through social networks (for example, when you post a message, upload media or press the “Like” button), we (we or external companies acting on our behalf) may collect personal data about you (the information that your public profile contains, such as username, profile picture, gender, age range, country, etc.). We do not store this information. We use it to improve our presence on these platforms and to identify the interests and preferences of our (future) clients.

For what purposes does “idavalencia.com” process your personal data?

“Idavalencia.com” collects and processes your personal data to fulfill the purchase contract stipulated with you, for administration, service, communication and marketing purposes (whether personalized or not), to investigate fraud, to control quality and carry out the management and to comply with all legal obligations.

Here you will find more information about the various purposes that we have described in the previous section.

Fulfillment of a contract. To prepare, carry out, carry out and (possibly) terminate a purchase contract as agreed between you and “idavalencia.com”.

Management. To carry out and supervise the administration of “idavalencia.com” in a broad sense.

Service, communication, marketing and personalization purposes. To perform customer service, to make (personalized) offers and to provide and share information about the activities of “idavalencia.com”.

Quality and management purposes. To monitor and improve the quality of services, products, processes and systems, to report to the board of directors and to conduct internal reviews.

Legislation and regulations. To identify and fight fraud, to conduct audits, to provide company security, and to comply with laws and regulations.

 

What legal basis does “idavalencia.com” use to process personal data?

The processing of personal data is only legal if it is based on legal precepts. “Idavalencia.com” uses three of these legal precepts. Our processing activities are carried out in order to fulfill a contract, for a legitimate interest of “idavalencia.com” or with your consent.

Fulfillment of a contract. We use your personal data to take the necessary measures before signing a contract and to fulfill the contract that we have signed.

Legitimate interest. We also use your personal data for the legitimate interests of “idavalencia.com”. In the following section, you will be able to expand the information on what are those legitimate interests of “idavalencia.com”.

Consent. With your consent, we may use your personal data for certain marketing purposes and to help us conduct our market research. You can always withdraw your consent. The section “Can you withdraw your consent later?” Explains how to do this.

What legitimate interest of “idavalencia.com” makes the processing of your personal data legal?

For “idavalencia.com”, it is necessary to process your personal data to create and maintain a lasting relationship with its customers, to monitor and improve our products, services and processes and to protect their reasonable corporate interests. For example, to inform our customers about new products, services and activities, to ask our customers to give us their opinion about our products, to prevent security problems and misuse of our applications or to protect the interests of “idavalencia .com ”in (possible) legal proceedings.

If possible, we will use and apply the so-called “subscription cancellation plan” in our communications. That way, you can easily inform us if you no longer wish to receive “idavalencia.com” messages. Obviously, you can always contact us directly on our website: “idavalencia.com”

 

Who does “idavalencia.com” provide your personal data to?

“Idavalencia.com” may provide your personal data to external companies in accordance with this Privacy Statement and to the extent permitted by law. Without your explicit permission, “idavalencia.com” does not provide your personal data to external companies for their own marketing purposes.

These are the categories of recipients of your personal data:

Business service companies. To provide our services, we use external companies. For example, “idavalencia.com” asks a transport company to deliver the product you have purchased or an online payment provider to manage online payments. We also use third-party companies, such as analytics companies, advertising agencies, and social media platforms, to analyze data about your use of the website, to carry out possible personalization of the website and communications, and to display relevant offers and advertisements. .

Others. Each external company to which we, with your consent, provide your personal data (for example, in the context of a collaboration) or of which “idavalencia.com”, now or in the future, is part as a result of a restructuring , merger or acquisition.

If these external companies process your data, they do so as processors of “idavalencia.com”. “Idavalencia.com” has taken the necessary measures to ensure that your data is used exclusively for the above purposes.

 

How do we protect your data?

We have taken technical and organizational measures to protect your data against loss, theft and unauthorized access. Due to technological advances and developments, we continually improve our security measures. We also recommend that you securely and correctly secure your own electronic data carriers and passwords.

 

Is your data transferred outside the EU?

When necessary, your personal data is transferred or processed outside the European Union. “Idavalencia.com” has taken all the necessary measures to ensure that these transfers are made exclusively within the limits established by law.

All European countries are required to abide by the same set of statutory rules. This set of rules should ensure a uniform level of protection when processing personal data in the European Union.

“Idavalencia.com” can (legally) transfer your personal data to other countries based on the so-called “decision on the appropriateness”. It is a decision of the European Commission that determines that the country in question guarantees an adequate level of protection with respect to the processing of personal data.

The (legitimate) transfer of personal data to other countries will only take place when all appropriate security measures provided by “idavalencia.com” are in place.

 

How long does “idavalencia.com” keep your personal data?

Your personal data will be deleted or made anonymous when it is no longer necessary for the purposes for which it was processed. In addition, we guarantee that “idavalencia.com” will not keep your personal data for longer than the time allowed by law.

How can you manage your personal data?

You have the right to know if “idavalencia.com” is processing your personal data and, if so, to request access to a summary of such personal data and to modify and delete it. Likewise, you also have the right to limit the processing of your personal data, to deny its processing and also to the portability of the data. Here is where and how you can claim those rights.

If you have your own account at “idavalencia.com”, you will have access to part of the personal data that we have registered. At any time you want, you can rectify and delete this personal data.

If you want to see a summary of all processing activities or want to rectify or delete (if allowed) your personal data and you are not able to do it yourself, please contact us: info@idavalencia.com

If you do not have an account and want to claim your right of access, rectification or deletion of your personal data, please contact us here: info@idavalencia.com

 

Can you withdraw the consent you have given?

If you have consented to a specific processing activity in relation to your personal data, you can withdraw it at any time. Please note that this withdrawal of consent is not retroactive and is only possible if you have given it.

To notify us of the withdrawal of consent, please contact us at info@idavalencia.com

Can you make a complaint?

You can appeal to the Spanish data protection body if you have a complaint about the use made by “idavalencia.com” of your personal data. For example, if you consider that “idavalencia.com” does not use your personal data in a careful way or because you have sent us a request for rectification or access to your personal data and you are not satisfied with our response.

Do you have an obligation to provide us with your personal data and what are the consequences of not doing so?

In some cases, “idavalencia.com” needs you to provide your personal data. For example, to sign a contract with you, to provide you with a service, or to create an account. You do not need to fill in the personal data request fields that are not marked with an asterisk (*).

When it is necessary for you to provide us with your personal data, we will highlight it by means of an asterisk (*). If you decide not to provide the requested personal data, we will not be able to sign the contract or provide the service in question. By providing personal data in the information fields that are not marked with an asterisk (*), you consent to “idavalencia.com” processing that personal data.

 

Does “idavalencia.com” use profiling techniques?

We would like to communicate with you in a personal and relevant way. To make this possible, we package, combine and analyze personal data in order to determine the target groups and segments, content, advertising, information, times and channels that are most relevant and limit contact requests.

To compile the profiles, the following personal data can be combined, analyzed or segmented in alternating combinations:

Demographic data: does not refer to personal data but is, for example, district level data. When a person’s demographic data is packaged, that data can become personal data.
Transaction data: personal data derived from a transaction between “idavalencia.com” and you.
Interaction data: personal data produced by the correspondence between “idavalencia.com” and you. For example, the products you have ordered or registered, the service requests you have created, the browser you use, the type of device you have, and other cookie identifiers. Offline interactions are also included.
Behavioral data: these are personal data about your behavior that is processed by “idavalencia.com”. For example, your preferences, opinions, wants and needs. We may collect this data, for example, by monitoring your browsing behavior on our website or your link to an account on social networks. We only collect and process this information with your consent and with the help of cookies.

When was this Privacy Statement last modified?

This Privacy Statement is version 2.0. It has been applicable since March 25, 2021 and was last modified on March 25, 2021.